![]() How to access LiveHealth Online telehealth In Case of EmergencyĮmergency room visits at participating Anthem in-network facilities have a co-payment of $125. If follow up care is required after a consult, the student must obtain a referral from the Ashe Center prior to seeking care outside of the Ashe Center. LiveHealth Online provides behavioral health services as well. board-certified doctors 24/7/365 via phone or online video consults for urgent, non-Emergency medical assistance, including the ability to write prescriptions. ![]() LiveHealth Online provides access to U.S. NEW! LiveHealth Online appointments are $0 for UCSHIP students. Your UC SHIP plan makes seeing a doctor easy when The Ashe Center is not available to you (building closures, away from campus, or if you just have a very busy schedule that prevents you from scheduling an in-person appointment). Online video appointments (telemedicine) with an Anthem network provider when The Ashe Center is closed. LiveHealth Online Telemedicine (24/7/365) Any unauthorized or fraudulent use of Uber Health vouchers is monitored by The Ashe Center and those found in violation of this policy may be referred to the UCLA Conduct office. Note: Uber Health vouchers are for active, registered UCLA students for the sole purpose of seeking healthcare. A valid Ashe Center Referral is required for all non-emergent Specialty Care Services outside of The Ashe Center. MRI, Ultrasound, Specialist Visit, etc.), students must consult with their Ashe Primary Care Provider to discuss the recommendation(s) prior to seeking services. If the UCLA Health Physician makes any follow up treatment recommendations (e.g. Students must provide a copy of their After Visit Summary (AVS) to the Insurance Services Office at The Ashe Center through their Ashe Patient Portal (Messages>Insurance Question) within seven (7) days of their visit to ensure coverage through UCSHIP. UCLA Health Immediate Care visits are subject to applicable copays and coinsurances for services rendered. Students can access local UCLA Health Immediate Cares to address their urgent medical concerns with a UCLA Health Physician when same-day appointments have filled at The Ashe Center. UCLA Health Primary Care Clinics that offer walk-in appointments are called Immediate Cares. Please watch this space for updates on this program. Note: Uber Health vouchers are not available at this time. Uber Health Vouchers ($25 value) are available afterhours on weekends when The Ashe Center is closed. Refer to the insurance page for a summary of urgent care plan benefits. If the Urgent Care Center is closed, you can also seek medical emergency care at the Ronald Reagan Westwood or Santa Monica UCLA Medical Centers. We offer this instructional information as courtesy to you. We also cannot confirm urgent care holiday hours. Note: The Ashe Center does not promote or endorse any outside provider/facility. Urgent Care Centers within 10 Miles of UCLAįor an up-to-date list of urgent care centers within the UCLA area, please download the PDF guide here. You may be held liable for any amount over the maximum allowed amount. Note: If you go to a non-participating Anthem Blue Cross urgent care center, deductible will be applied and the claim will be covered at 60 percent of the maximum allowed amount. Accessing Urgent Care Centers In-network Urgent Care visits have a $25 co-payment. Mental Health Concerns ( 31)įor mental health-related concerns when the Counseling & Psychological Services (CAPS) is closed, you may speak with a CAPS Crisis Clinician by calling (310) 825-0768. ![]() For more information, visit the NurseLine section of our website. 24/7 After Hours Nurseline ( 31)Īll currently registered UCLA students have access to advice & information from a registered nurse through the After Hours NurseLine at (310) 825-4073. In the event that you need to seek medical care when The Ashe Center is closed or no appointments remain for the day, remember that all currently registered UCLA students have access to various alternatives for urgent access to medical care, including: 24/7 Nurseline, telemedicine visits through LiveHealth Online, local urgent care centers, and in the case of an actual emergency, emergency room access. We realize that getting sick is not always predictable. Our 24/7 Nurseline is available After Hours, LiveHealth Online offers telemedicine visits online, and The Ashe Center keeps a list of local urgent care centers updated for your convenience. When The Ashe Center is closed or appointments have filled for the day, you still have access to care - both online, and in the local community using your UCSHIP benefits. Accessing Care When Our Center is Closed, or Appointments are No Longer Available for the day
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